Privacy Policy

1. Introduction

Welcome to SpartaMax ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website web-spartamax.com and purchase our products.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

We collect several types of information from and about users of our website, including:

2.1 Personal Information

• Contact Information: Name, email address, phone number, and mailing address
• Payment Information: Credit card details, billing address, and transaction history (processed securely through our payment processor)
• Account Information: Username, password, and order history
• Demographic Information: Age, gender, and other optional information you provide

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and other website navigation information
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, including shipping and customer service
• Communication: To send order confirmations, shipping notifications, and respond to your inquiries
• Marketing: To send promotional emails, newsletters, and special offers (with your consent)
• Website Improvement: To analyze website usage and improve our services, products, and user experience
• Security: To protect against fraud, unauthorized transactions, and other illegal activities
• Legal Compliance: To comply with legal obligations and respond to legal requests
• Personalization: To customize your experience and provide tailored product recommendations

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

4.1 Service Providers

• Payment Processors: To securely process your payment transactions
• Shipping Partners: To deliver your orders (FedEx, USPS, UPS, etc.)
• Email Service Providers: To send transactional and marketing emails
• Analytics Providers: To analyze website traffic and user behavior (Google Analytics, etc.)
• Customer Support Tools: To provide efficient customer service

4.2 Legal Requirements

We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your browsing behavior for targeted advertising

5.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted
• Secure Payment Processing: We use PCI-DSS compliant payment processors
• Access Controls: Limited employee access to personal information on a need-to-know basis
• Regular Security Audits: Ongoing monitoring and testing of our security systems

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain types of data processing

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

SpartaMax products are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment processors. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to the United States and other countries where we operate.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction records are typically retained for 7 years for tax and accounting purposes.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information. To exercise your CCPA rights, contact us at [email protected].

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing of your personal data.

Our legal basis for processing your data includes:

• Consent: When you have given explicit consent for specific purposes
• Contract Performance: When processing is necessary to fulfill our contract with you
• Legal Obligations: When processing is required by law
• Legitimate Interests: When processing is necessary for our legitimate business interests

14. Marketing Communications

We may send you promotional emails about new products, special offers, and other updates. You can opt-out of marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at [email protected]
• Adjusting your account preferences

Please note that even if you opt-out of marketing emails, we will still send you transactional emails related to your orders and account.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Website: https://web-spartamax.com/contact-us
• Response Time: We aim to respond to all inquiries within 48 business hours

17. Consent

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or provide us with your personal information.