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Carrier:
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Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 5-7 business days after processing. Free shipping is available on all 3-bottle and 6-bottle packages.
When will I receive my tracking number?
You'll receive a tracking number via email within 24-48 hours after your order is shipped. If you haven't received it, please check your spam folder or
contact us.
What if my tracking shows no updates?
Tracking information can take 24-48 hours to update after shipment. If your tracking hasn't updated after 48 hours, please contact our support team at
[email protected].
What carriers do you use?
We ship via USPS, FedEx, or UPS depending on your location and package size. Your tracking email will specify which carrier is handling your delivery.
My order says delivered but I didn't receive it
Sometimes packages are marked as delivered before they arrive. Check with neighbors, building management, or look for a delivery notice. If you still can't locate your package after 24 hours, please
contact us immediately.
Can I change my shipping address?
If your order hasn't shipped yet, we may be able to update your address. Please contact us at
[email protected] as soon as possible with your order number and new address.